Cant get through to your call centre!!

I recently had a Telkom line installed and I asked for it to be an ADSL line. Mweb has since contacted me and told me that my line has been ceased?? Apparently i have to phone telkom and they need to activate ADSL on my line. After trying to contact telkom for 3 days i finally got through to someone and they said it can take up to month to activate adsl on my line. Thats pathetic!! I need ADSL as soon as possible and why must i wait a month when i asked for an ADSL line in the first place. Please contact me IMMEDIATELY so we can get this sorted.