Cant get through to the Line Migration department

Good day,<br> <br> I have been trying to get hold of your line migration department for the last 2 days now. I have called 10210 and selected option 3 as prompted after being welcomed to the Telkom Pinnacle call centre, and have been on hold a total of 6 hours without actually being able to speak to anyone. I have tweeted my problem to @TelkomZA and they have passed my query on to their consultants. Still waiting for someone to get back to me there.<br> <br> I have been in to one of your stores (Alberton City branch) where i was assisted by someone who was obviously Mute and couldn't talk because it was impossible to get any information out of her. <br> <br> All I want is for my DSL Line to be moved to the Telkom Wholesale Holding pool so that Crystal Web can pick it up and start managing my line, im not even trying to cancel my product, I'm literally just trying to be less of a burden to Telkom, who obviously are WAAAY too busy to assist anyone actually trying to achieve anything, is it so difficult? <br> <br> Just to recap, This is now my 7th attempt at trying to get someone/anyone at Telkom to assist me.<br> <br> Is there anyone at Telkom working today that isn't on their Tea break that can assist me?