Cant get through to the call centre

I've been struggling to get hold of Telkom for the past two days due to 'high call volumes' on the line, this is frustrating and annoying as I'm trying to cancel a product before the 7 days cool off period. Please call me as soon as possible because I will not accept product since I've changed my mind. <br> Please get more consultants to answer calls as Telkom is the only supplier of communication in this country, it should be easy to get hold of a consultant, and not struggle for days to get hold of someone to assist.<br> <br> Thank you<br> Regards