Cant get through to billing information 8ta

I just got a bill from the new contract I took with Telkom and it indicates >R1000 that I need to pay, the money that was debited from my account during October which was R699-00 was never credited to my account. Furthermore the invoice indicates re-occurring amount of > R1000. <br> <br> I don't have any contracts with Telkom mobile except the data contracts and as such I can't call 081 180. Previously I could call Telkom billing and accounts and they would transfer me so that I could get information however Sizwe told me today that there is no way she can help me and I need to call the 081 180. I even asked to speak to a team leader or manager and no dice.<br> <br> If Telkom is charging me more than they should base on the signed agreement this is a violation of the NCA, also I noticed they charged me installment fees (For what I don't know) and this was never communicated at any stage that this would need to be paid, furthermore if Telkom does not credit the money they already took from me that is considered *****ing and it will be dealt accordingly.<br> <br> Get an international number so that I don't have to go through to Call Centre maze that you have, and get my account sorted out ASAP.