CANT GET MY LINE RECONNECTED

<p>I app**** for my line to be move as i am buying a new house, only to realise that i will only be moving into the new house mid august. i then had to cancel to migration of my line but the exchange had al;ready been moved. i have called the call center numerous times trying to resolve this issue. on monday i spoke to sales department as advised by the technical department and fault reporting department. the consultant then said she will assist and the line should be reconnected yester. i received an sms to confirm the matter had been resolved only to realise when i got home that the telephone line was 'dead' and still no internet connection. i called again and spoke to some very rude consultant who did not even allow me to tell her my problem and just rambled on that its a fault i need to report. i asked to speak to a supervisor who has still not contacted me (Edith ....) this has gone on since the end of June that i am trying to get my line reconnected. there's no complaints portal on the website and no-one you can refer to if the call center is unable to resolve the matter. I dont know who else to call as I am being pushed from one department to the next!! shocking service and i am disgusted at the way i was dealt with today!!!</p>