tC
timothy C

1 reviews | Active since May 2016

27 May 2016, 09:45

cant get my land line forwarede when the phone is dead

<p>i have just spent the last 1 hour and 45 minits on the phone with your call center.</p> <p>all i want is my currently dead landline forwared to a cellphone so i can recive my call while the fault is being fixed. </p> <p>but this is proving to be way to far advanced for the people in the call center and when i ask to speek to the manager im transferd to another department.</p> <p> </p> <p>best this get sorrted out before we cancle our lines with you guys.</p>

0
Replies (1)
Telkom
Telkom's reply28 May 2016, 08:16
Official

Hi csermak

Thank you for making contact with us and bringing this to our attention. This response serves as confirmation that your query has been received. We do apologise for the inconvenience.

To divert your calls, dial *21* followed by either the:
extension number and then press #
or site location code and extension number and then press #
or 9 and the telephone number and then press #
or just the phone number and then press #

Alternatively please use the following link to assist you : http://www.telkom.co.za/today/media/downloads/Forward_call.pdf

Interaction ***

Regards
keagan
Telkom Social Media Team