LO
Lindie O

1 reviews | Active since Oct 2016

14 Nov 2017, 07:35

Can’t get help

Our services has been suspended after we’ve been trying to get help over the last 2 months now. We asked to stop a card but there’s yet again fees on the line that we didn’t arrange on having. All we get are reference numbers and that’s about it.

0
Replies (1)
Telkom
Telkom's reply15 Nov 2017, 07:41
Official

HI Lindi00

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. May we please request to confirm any details pertaining to the "card" you wish to cancel. Please confirm if the service is a mobile or fixed line service. Please also include the ID for the registered account holder in your response to this private message.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,