1 reviews | Active since Feb 2017

23 Feb 2017, 10:41

CANT GET AN INSTALLATION

<p>App**** in January for a new business line. Given an installation date in March. Cancelled because no adsl available. Reapp**** for landline only. Cancelled due to a technical error. Reapp****. Now installation in April.</p> <p>Telkom direct no help. Call centre refuses to transfer to a supervisor. Apparent supervisor email unanswered despite sending numerous times.</p>

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Replies (1)
Telkom
Telkom's reply23 Feb 2017, 12:30
Official

Good day

Thank you for making contact with us. Please also send us a private reply or e-mail with your ID number for our team to follow up and advise.

E-mail address: ***
Subject line: AI***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,