Cant get a line

On 12 march, due to a move transpiring a request to move the line was logged. The request was cancelled by telkom - for no known reason, the request was then logged again, and an *********** person called me 2 weeks later to state that my from address and to address was the same - which was absolute ******* as I took screen shots of what I logged. They then called to tell me that they had cancelled the line because I had not paid my annual fee - which is true - but that was because I had moved and had no phone, they could not move the line - because they were ***********. Fee was due in May. They had not moved the line even tho requested in March.<br> I decided to request a new line, went to clearwater mall, with all the paper work, handed it in on 30th May, today I get told that they have lost the application - I mean ***???? This is after weeks of calling clearwater - and they NEVER answer the phone.<br> They have proved their ineptitude beyond believe. I am now at my wits end. 3 Months of backwards and forwards and no one can install a line, thanks to a government parastatal. Sheer incompetence. Wish we had options in SA so were not forced to use these government organisations.