Cant even resolve a simple billing query and no feedback is given back

<p>I took out a telkom mobile offer in august for R139 through CTI on behalf of Telkom mobile. when i was debited for the account i was being debited R199 pm. I called in to the telkom mobile call center on the 3/10/2016. i was pushed from pillar to post before i actually had a call logged ********** 2 i was told it would be 72hours turn around time. i have been calling in atleat twice a week for the whole month and still no one can tell me what the outcome is to my query. I have never had such bad and *********** service from a service provide in my life. </p>