Cant even cancel a service!!

On 29 November 2015 I cancelled my adsl including voice line.***) I filled in the cancellation form, and it was emailed to [Email Removed] I received proof of delivery. I was called by Telkom about 2 days after I emailed them, and was asked why I decided to cancel my service. I gave them my reason, and was assured the service will be cancelled on 30 December 2015. In the new year I made numerous call to Telkom, as the line is still active!! Now suddenly there is no proof on the system that I cancelled!! If Telkom are in financial problems, sorry to hear about YOUR problems!! I will not pay a sent more, than up till 30 December 2015!! So if you wake up in 10 years, so be it. The next bill will be sent to ICASA, and then to my legal team!! Telkom are an amateur company. Nothing can be done right the first time!! Always ends up fighting!! call me asap!! Raymund