1 reviews | Active since Jun 2016

14 Jun 2018, 06:04

Can't do simple tasks

Can your stores not get anything right?? A few months ago I updated banking details at the store at mall@redds and then it was never implemented. Then I went to update my address details, I was told it was done and would appear on my next statement and the change was not made. Why is it so difficult for things to get done properly?? Now I must go back in and do it again.

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Replies (1)
Telkom
Telkom's reply25 Jun 2018, 13:49
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,