1 reviews | Active since Jul 2016
CAN'T CHANGE THE WRONG ADDRESS
I've been trying to get this resolved for so long since i signed the contract on the 25th June 2018. Calls, (non-functioning) online forms, etc.
All I need to do is change the address on my Telkom statement. It's the wrong old Address at Soweto which automatically was entered by your system and for your information I can't get it changed. Please Telkom, help me sort this out.
Good Day
This response serves as confirmation that your query has been received.Kindly send us a private message with your service number, and the address you would like to change it to.
Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
This response serves as confirmation that your query has been received.Kindly send us a private message with your service number, and the address you would like to change it to.
Please be assured our team has tasked this matter to our mobile division to follow up and advise.
Please accept our apologies for the inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,