1 reviews | Active since Mar 2009
Cant cancel Telkom line
I am due to be moving out of my current residence on 30 June 2015. I have attempted to contact Telkom through emails, online queries and their call centre.<br> <br> I have been trying at various times over the past month. Only to have 30 Min + waiting times on the line waiting to speak to someone from their call center. I do not have the time to do this. Not once have I gotten through.<br> <br> More than likely I will now be liable to pay for the next month at least for a line that I will not be using.<br> <br> Needless to say I am rather displeased and find it highly strange that one cannot cancel a service with Telkom in an easier manner. I have done my research and generally the only solution is to call to the call center.
We do value your business.
Please note that we have sent you and email and await your response for further assistance.
Your social media ref: SM120677.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do value your business.
Please note that we have sent you and email and await your response for further assistance.
Your social media ref: SM120677.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
