TB
Tammy B
1 reviews | Active since Apr 2015
30 Apr 2015, 16:05
Cant cancel our line!
I sent all the relavent documents needed to cancel a Telkom line nearly two months ago. I have heard absolutely nothing from them at all regarding the cancellation. We are naturally still being billed for the line. I am on hold with Telkom Business for at LEAST 10 mins each time I phone before I lose my cool and hang up. Such pathetic service, it is utterly horrific!!
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Telkom's replyOfficial
30 Apr 2015, 16:45Hello TEBE,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Your Social Media reference number is SM107424.
Regards,
Joshua Mnisi
Telkom Social Media Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Your Social Media reference number is SM107424.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply30 Apr 2015, 16:45
Official
Hello TEBE,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Your Social Media reference number is SM107424.
Regards,
Joshua Mnisi
Telkom Social Media Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Your Social Media reference number is SM107424.
Regards,
Joshua Mnisi
Telkom Social Media Team