JK
Jason K
1 reviews | Active since Mar 2009
08 Dec 2015, 14:15
Cant cancel my 8ta contract
I filled in my cancellation form and signed it 11 May already, and telkom still bills me. I have made more than 5 phone calls since then, to cancel it. No luck. The call centre only gives you the same, we will escalate it. Clearly nothing is happening, so I am paying for an account I don't use for the last 8 months!<br> <br> Secondly, I have a dispute with telkom to have a reversal on my account, because they took a month to fix my ADSL line. The still billed me for a line I could not use. No reversal, just pay or else we cut the line? Really I can't even use it. <br> <br> Very very poor service!
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Replies (1)Telkom's replyOfficial
08 Dec 2015, 15:21Hello jasondek,
We apologise for the inconvenience.
We are busy with your request and will be contacted soon.
Regards,
Sue
Telkom Social Media
We apologise for the inconvenience.
We are busy with your request and will be contacted soon.
Regards,
Sue
Telkom Social Media
Telkom's reply08 Dec 2015, 15:21
Official
Hello jasondek,
We apologise for the inconvenience.
We are busy with your request and will be contacted soon.
Regards,
Sue
Telkom Social Media
We apologise for the inconvenience.
We are busy with your request and will be contacted soon.
Regards,
Sue
Telkom Social Media
