1 reviews | Active since Jan 2014
Cant cancel landline - no response from Telkom
I don't know what to do any more!! I moved to the UK 2 months ago and I cant seem to cancel my landline. I have emailed telkom, I have sent them all the forms they need. I have about 5 emails from them saying that they will get back to me within 72 hours. I emailed them 2 months ago!! and no one has got back to me. I have reached a point where I email them everyday now.<br> <br> The only thing that I get from them is a Bill for the account I am trying to cancel every month. How can this be ethical or acceptable business practise!! Someone really needs to take this information to Carte Blanche or to the papers..<br> <br> Telkom, please sort this out...This is not fair... What do I need to do to get a response??<br> <br> How do I cancel something I don't use!!! I haven't been in the country for 2 months!!<br> <br> I have even emailed there Hello Peter representative at Telkom who is ignoring me.
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155527.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155527.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
