Cant cancel account, keep getting billed.

Hi, I have now tried several different channels to cancel my line. Your call centre automated voice simply tells me my line is suspended and Goodbye. If this is not resolved within 2 days then I am lodging a complaint with every different ombudsman, ICASA and law society I can think off. <br> <br> Your lawyers have contacted me about the account already, yet your call center can not cancel the service. I have been trying to cancel since 15 December. I dont even live in the property any more for months now.<br> <br> You can cancel it, effective the last day the line was used and foward me the confirmation of this as well as any outstanding amount that may by owed UP TO THAT DATE. Not the current date. <br> <br> If you can not resolve this please let me know then I will take alternative action. Its absolutely ridiculous that your hold time for new subscriptions is a few seconds but yet on several occasions I had to hold for more than 25 minutes for cancellations and then line just disconnects. <br> <br> Phillip Badenhorst<br> <br>