cant cancel

<p>I sent a cancelation form through on the 10th of August 2016, again on the 6 of September, the 23rd of September and again on the 9th of November, still i get a bill and the line is not cancelled.</p> <p><br />When you phone, you can’t speak to anyone in the cancellation department, they also don’t have a complaint department, so how must you get any service if they don’t phone you back or replay on the e mail.</p> <p><br />Please explain how do you cancel a line with Telkom!!</p>