Cant believe how difficult it is to get a contract

With reference to my previous two complaints ref no: SM150781. I decided to just cancel the online contract application and go in store... I was looking at the Huawei P8 lite on the Smartplan 50 and surprize surprize, the lady at the counter informed me that I am welcome to apply for the contract but they do not have the phone in stock and she does not know when they will be able to get the phone for me. Now really, I am just about to give up on Telkom Mobile and change service providers for both my wife and I. Just tell me, do you actually want to provide a service or is your whole plan to keep your customers waiting until they decide to go somewhere else? I have tried to call about 8 different stores in Brits, Pretoria and Krugersdorp and believe it or not not one of them answers their phones. Can anyone tell me which of your stores have the Huawei P8 lite in stock or should I just forget about Telkom Mobile altogether?