CANT ACTIVATE MY ADSL LINE- NO ONE CAN HELP!!!!!!

NO ONE at Telkom knows what they are doing !!!!!!I have been on the phone for 3 DAYS!!!!! and each person from technical, sales etc n gives me a different answer, and escalates my request with NO action !!! and tells me to call the other number, because there is nothing that they can do!!! WHAT DO I HAVE TO DO TO ACTIVATE MY ADSL LINE. its like a vicious circle. HELP!!!!!!!!!!!!!!!