1 reviews | Active since Sept 2011
cant activate a lte sim card
<p>called call center to order new lte service. package arived with sim. Tried activating the sim since 29/07/2016. tried calling the call center and it seems the usal respons is it will be activated with in 24 hours.been transfered to and fro. None of these clowns know how to deal with the issue. spke to Angel Buthelezi was put on hold for 30 min with no return.i eventuaully gave up. keep calling in and as soon as i ask the agents surname they put the phone down . So unprofessional. If you dont know whats wrong transfer me to a specialist that can resolve the issue. Dont waist my time</p>
sim card working...thanks, but now its been activated with a 4 meg uncapped profile instead of the product i asked for wich is the lte smartbroadband uncapped wireless for R799. Guys if not resolved today please cancel.
sim card working...thanks, but now its been activated with a 4 meg uncapped profile instead of the product i asked for wich is the lte smartbroadband uncapped wireless for R799. Guys if not resolved today please cancel.
Such bull. Telkom please come fetch your ****. This is false advertising. I was told i can get 21megs + and still sitting with 4 megs unusable ****. Telkom please send me cancellation forms this is a load of crock and im not paying for this ****. dont even think of telling me there is a cancellation fee because you cant deliver on your contract .
Such bull. Telkom please come fetch your ****. This is false advertising. I was told i can get 21megs + and still sitting with 4 megs unusable ****. Telkom please send me cancellation forms this is a load of crock and im not paying for this ****. dont even think of telling me there is a cancellation fee because you cant deliver on your contract .
Now i recieve my monthly statement and i am being charged for 2 months for smartinternet unlimited.
1442.27 + 1490.35 ??????
I app**** for SmartBroadband Uncapped Wireless LTE (R799) which i was told can give me 24 megs + speed only to find out that the area apparently cant get that speed. If you "Telkom" cannot provide the speed advertised you are in breach of contract. Either release me from this contract and reimburse my money which you are claiming or give me the speed. Please look at my usage and you will see i never used your service.
This is going on for 2 months now and has still not been resolved. i will be posting on social networks next.
Now i recieve my monthly statement and i am being charged for 2 months for smartinternet unlimited.
1442.27 + 1490.35 ??????
I app**** for SmartBroadband Uncapped Wireless LTE (R799) which i was told can give me 24 megs + speed only to find out that the area apparently cant get that speed. If you "Telkom" cannot provide the speed advertised you are in breach of contract. Either release me from this contract and reimburse my money which you are claiming or give me the speed. Please look at my usage and you will see i never used your service.
This is going on for 2 months now and has still not been resolved. i will be posting on social networks next.
3 months no service and being billed for incorrect package. Someone please help.
case numbers as follows
********** 9
********** 8
********** 4
3 months no service and being billed for incorrect package. Someone please help.
case numbers as follows
********** 9
********** 8
********** 4
Hi Telkom .
Here within i will be starting proceedings to take legal action with small claims court.
Letter of Demand
I am very disapointed and unsatisfied with not receiving service for 3 months. Not only am i being billed for incorrect product but also no service. It is 3 months and nothing was done.
I have logged numerouse requests for the this to be resolve. The following are case numbers i received.
AI **********
********** 9
********** 8
********** 4
For the past 3 months i have been billed R4422.97. I demand a full refund and the contract be canclled due to your lack of providing service. You have 14 days from today 13/10/2016 to settle this or i will proceed to take matter to clerk of court.
Regards
Ashraf Ismail
********** 202
Account number ********** 16670
Hi Telkom .
Here within i will be starting proceedings to take legal action with small claims court.
Letter of Demand
I am very disapointed and unsatisfied with not receiving service for 3 months. Not only am i being billed for incorrect product but also no service. It is 3 months and nothing was done.
I have logged numerouse requests for the this to be resolve. The following are case numbers i received.
AI **********
********** 9
********** 8
********** 4
For the past 3 months i have been billed R4422.97. I demand a full refund and the contract be canclled due to your lack of providing service. You have 14 days from today 13/10/2016 to settle this or i will proceed to take matter to clerk of court.
Regards
Ashraf Ismail
********** 202
Account number ********** 16670