Cannot use SA Passport to open an account

I went to open a new account at telkom mobile. I had my valid SA passport with me at the time and I was refused as Telkom mobile e,ployees said that they only accepts SA ID books from South African Citizens?<br> Is there something wrong with this valid proof of identifcation that is acceptable everywhere in the world.<br> <br> Also note that I already have another contract at Telkom mobile. So they already have my ID on record.<br> <br> Kindly explain why Telkom as this policy, as the website clearly says thake you any of these documents for RICA.<br> \Proof of identity: Green bar-coded ID document OR Temporary ID certificate OR Passport.""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;654073;357;16;2;0;1;0;0;2;15/03/17 10:23;215;NULL;15/03/17 8:44;15/03/17 6:48;Blacklisting my device for no reas and no feedback;8,91E+12;They never give names;***;why in the good Hell will you blacklist my device, and when i send through all the docs you need to unblacklist my phone i dont get any responce from vodacom.<br> <br> this is PATHETIC!!!<br> <br> no wonder i closed all my contracts with vodacom, its becaus of servise like this that no one wants anything to do with vodacom.<br> <br> i want my phone unblacklisted before COB today or i will take this matter further<br> <br> here is the Ref no i received from Vodacom :EC-0W30-23KIOG<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;485649;793962;16;2;0;1;0;0;2;15/03/17 18:24;215;5;15/03/17 16:39;15/03/17 14:49;ADSL Line cannot be provided;6,81E+12;Probably nobody;***;I app**** for the R579 package with uncapped internet on the 13th of March. Everything was fine, they send me an sms to welcome me, provided me with a username and email address later that same day.<br> <br> My kids are over the moon that we are now at long last also going to have internet. today I get a phone call that an ADSL line cannot be provided at this point and time and will only probably be able to supply an ADSL line sometime in May or towards the end of May .<br> <br> If the consultant had told me that on the 13th I would not have gone home and gotten my children excited and now everybody is so happy, but Telkom just pull up their shoulders, nothing can be done.<br> <br> How utterly pathetic considering that my neighbour had a Telkom line with adsl.<br> <br> I ask you what am I suppose to say to my family?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;542957;55;14;2;0;1;0;0;2;15/03/19 12:18;215;NULL;15/03/18 9:53;15/03/18 8:43;SMS AIR SUBCRI AND MOBILE CONTENT FEE;8,41E+12;Mbali, Tshidi and Gugu (Edcon);***;Good day, Edgars has added services of sms air subscription and mobile content which I wasn't told about and I don't even make use of. when I noticed this extra charges on my statement after settling my account. I called Edgars on the 13/02/15 and spoke to Gugu *** who then referred me to the third party that I was suppose to call, ***. that got me very angry because I did not sign an account with a third party but Edgars. I then called this third party spoke to Tshidi same day 13/02/15 call *** who couldn't even assist me. sent online query on the 18/02/15 ***/***8/S.G.N never got reply, then sent another one on the 03/03/15 ***/***3/S.G.N Mbali rep**** on the 09/03/15 saying I must call accounts department directly which Gugu couldn't help with my first call. Why must they treat the customers like this. Worsed is I haven't received my refund yet of R39.98 and they have charged again the R19.99 on the March statement. how come can services be added on a customer without them knowing. I don't know what is this mobile content. Can Edgars please refund the R39.98 and credit the R19.99 on the account.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;197172;1213;14;5;0;1;0;0;5;15/03/19 10:21;215;1;15/03/19 8:42;15/03/19 6:46;Online shopping: Excellent;;;;I ordered some items from Mr Price online yesterday afternoon around lunch time. This morning at 8 am my parcel arrived, everything exactly correct and neatly packaged. The turnaround time of their service is truly phenomenal. I can strongly recommend it to anyone. Thanks Mr Price, it made my day!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;830618;793962;16;2;0;1;0;0;2;15/03/20 20:12;215;NULL;15/03/04 18:15;15/03/20 16:37;Bad ping after 5pm and weekends;5,81E+12;;***;just got internet from telkom for gaming on the 4 of march and noticed that service of the internet starts experiencing problems from 5. Called call center many times and told me that a technician will come but no response for over 2weeks even got a message that max time i have to wait is 5 working days. All informatian ive gotten from people having same problems is that theres to much people on the exchange but there wasnt a problem last year of high ping and packet loss from 5pm and weekends. Really disappointing that i have to deal with service like this because they have to upgrade the lines of 1mb,2mb so long and just makes the quality of internet so ****. From 32ping to 600ping every day and i cant play dgl with that ping plz help ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;412729;720637;14;2;0;1;0;0;2;15/03/23 13:02;215;NULL;15/03/22 11:12;15/03/22 9:27;selling product that cannot operatw;***;Store Manager;***;I bought a tablet of which an operating system consumes so much disc space the device cannot function. Today I attempted to return the device, to be told I have to pay 15% handling fee.... this whilst I am going to spend another 6,000 to buy another machine???!!! Just how exactly does you business sense work. The devices you selling CANNOT function, so the product is *******, I want to spend more in the store by returning the ******* you sold me, and your manager insist I pay handling fees on the ******* I return?? Whilst the packaging is in perfect order????;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;314421;710472;14;2;0;1;0;0;2;15/03/24 13:14;215;NULL;15/03/22 11:36;15/03/22 9:39;Not our slip;8,61E+12;;***;We bought 2 Cyclone bikes 1,5 months ago. We returned the one due to a faulty pedal at 14th Ave Checkers where we bought it, no problem. When we wanted to return the other at Westgate due to the chain that falls off every time, they refused as it was not \their slip\"" even though that is where my hubby had bought the bike. They were not even prepare to assist in any way. We took it immediately to 14th Ave as well even though we bought the second bike at WESTGATE. They happily returned the other bike as well! Thumbs up"""