Cannot Upgrade LTE account - Telkom Bad Practice

ref nr: SM127565<br> <br> Utterly disgusted with your service Telkom. You guys have a flaw with your contracts and deny people to upgrade their accounts. I opened a complaint on 22 July and STILL you guys are too useless to implement a change so that anyone can upgrade their LTE accounts. All I get from you people is you want me to cancel and pay thousands of rands just to apply for another contract with you which is basically the same...Damn lazy people..We are on this contract for a year and a half now. It's a 36 month deal (3 year deal and 1 & half years are left of this contract) and we want to switch to a 2 year deal..which is more months then we have left currently. We will leave Telkom after this deal is over. You guys are good in legal bad practice and almost a special type of contract entrapment.