Cannot transfer ADSL line

My ADSL line was managed by Afrihost until I cancelled late May and requested transfer back to Telkom. Afrihost attempted to transfer my line back to Telkom on the evening of 30 June. Afrihost says Telkom has a technical issue preventing the line from being transferred back.<br> <br> It is now the evening of 2 July and the line still has not been transferred back correctly, which is preventing me from getting Telkom Internet to take the ADSL line back so I can use a new ISP. My ADSL line still syncs but I cannot connect to any ISP - it has been \soft suspended".<br> <br> I've wasted over an hour in a Telkom store trying to understand what the issue is and when it will be resolved"