Cannot Terminate of Contract - DO NOT BECOME CLIENT

Dear Hallo Peter,

I would just like to share my personal experience regarding Telkom, and the effort I went through to TRY and cancel my services with them. I have sent Telkom multiple e-mails with all the required documentation, but they simply will not terminate my contract.

First notification - Tue, Jun 27, 2017 at 8:21 AM to ********** ********** Second notification - Mon, Jul 3, 2017 at 8:11 PM to ********** ********** Third notification - Wed, Jul 26, 2017 at 7:03 PM to ********** **********

Each time received a acknowledgement of the e-mail. Telkom called me in confirmation of my cancellation. I gave them a call sevral times, which they confirm there is a cancellation ticket open for this account. 13/08/2017 I received my invoice for August 2017, while notification of cancellation was given more than a 2 months in advance for the canncellation of this account.

Monday 14/08/2017 I went to the Telkom Tygervalley branch to escalate this poor service, where I was notified I will receive a call within 24Hours regarding my cancellation. 36hours later I have still not received a call for Telkom regarding the cancellelation.

I have settled the amount due to Telkom, but it's absulte loudicrousy to expect a CLIENT to pay for a service not being supplyed, and while the client went out of their way to ensure the cacellation is in place !!!!

I myself are also working for a ISP, and I honestly would tell each and every single person reading this, there is cheaper better alternatives out there, please do not go through the trouble with Telkom, they are not worth the effort.

Termination of ADSL line - ********** 22630 MR P Meiring **********

I will be updating this post as it progress, my next step is to consult a legal adviser going forward, as to how I will get this company to terminate my account.

Pierre