1 reviews | Active since Jun 2016
Cannot receive emails
<p>For the past 6 weeks every 5 days I cannot receive e-mails for 5-7 days then it suddenly comes right and then the problem starts all over again. I do not have ADSL, I pay for a stand alone telkom e-mail address and use LTE. When I call faults, they change my password. Any idiot knows this wont help, then they cahnge my pop 3 settings, why???? That does noting either and then they tell me soory use you telkom web mail. I am not prepared to have this! Clearly there is a tehnical fault with the telkom incoming e-mail server as I get an error message stating I am unable to coneect to the e-mails server. Some agents actually admit telkom has problems with the e-mail. Please sort this out urgently. ********** Wanda</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
I called again and someone helped all sorted. just wish all the saff were as competetant as the last one who helped me
I called again and someone helped all sorted. just wish all the saff were as competetant as the last one who helped me
