Cannot receive calls on landline

Ref #: 136CWK230715<br> <br> I am appalled at the service that I am not receiving from Telkom. I did a number change which is a simple process and is a billable service. Yet after the change I cannot receive any calls on my house phone. They keep telling me that they can call the number and then someone else gives me a different version. I just want my problem resolved, i have been a customer for years with TELKOM and this is disgusting. My account is always up to date yet I get this treatment. <br> <br> Can someone please assist me.