BT
Byron T

1 reviews | Active since Apr 2015

09 Apr 2015, 12:54

Cannot reach call center to cancel account

I have been trying for the past month waiting for 30mins a time and still cannot get through to cancel my account. <br> <br> I am already moving out of my house this month and because of this, Telkom is going to force me to pay an extra month due to their inadequate service delivery.

0
Replies (1)
Telkom
Telkom's reply13 Apr 2015, 15:38
Official
Hello ByronTie,

We acknowledge your post.

Please be assured that we are working on your issue and we will contact you and provide feedback.

Your reference number is SM103001.

We apologize for the inconvenience caused.

Regards
Basani Baloyi
Telkom Social Media Team
***