WN
Winston N

1 reviews | Active since Sept 2012

13 May 2015, 12:16

cannot proccess debit order from last year

i have logged muiltple request with telkom regarding debit orders not going off.<br> <br> It is over a year now and debit orders are still not going through so i pay cash now.<br> <br> So on transunion my payement profile is now effected.<br> <br> I need telkom to sort out this issue asap

0
Replies (1)
Telkom
Telkom's reply13 May 2015, 17:45
Official
Hello ellayawinston,

We certainly understand and acknowledge why you wanted to bring this matter to our attention.

Be assured that your query has been escalated to our Billing Department and feedback will follow.

Apologies for any inconvenience caused.

Your social media reference number is SM110488
Regards,
William Letwaba
Social Media Team

Best regards,