GT
Grant T
1 reviews | Active since Oct 2015
12 Oct 2015, 15:50
Cannot port numbers
I have just taken out two contracts with Telkom to start on 1st October 2015. I went to Telkom mobile Hatfield on Monday 5th to port my two numbers from Cell C to Telkom and was told that Telkom system was down to do an an upgrade and that porting would only be able to be done once the system is back up and running. I contacted Telkom via there website and received the same answer. this morning I went to Telkom Brooklyn and I was told that the system is still down. HOW CAN a company the size of Telkom systems be down for more than a week. Please let me know when I can port my numbers
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Telkom's replyOfficial
12 Oct 2015, 18:29Hello Thistle1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155565.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155565.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply12 Oct 2015, 18:29
Official
Hello Thistle1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155565.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM155565.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,