1 reviews | Active since Jun 2016
Cannot pay bill due to Telkom incompentence, being charged interest
<p>On the 14th of August I sent the following mail to Accounts via the Telkom website</p> <p> </p> <p><br />I am currently overseas, and cancelled my telkom account in June. I now have to pay my final bill, but since my account has been cancelled it does not show up when logging into my telkom. Please advise me on how to pay a cancelled account by using a credit card.</p> <p>Old Number: ********** 186</p> <p> </p> <p>9 days later I still have not received a response. I want to pay, why is it so difficult to do that? In the meantime I am being charged interest due to Telkom's incompentence.</p> <p> </p> <p><br />I am overseas, and therefore can only be reached via email and hello peter.</p> <p>Please deal with this matter urgently so I can pay my damn bill and be rid of Telkom for good</p> <p> </p>
Account Number: ********** 43006
Account Number: ********** 43006
I am getting fed up. It is like no one even reads my question. I got a response that I can pay via EFT. That is it.
For the HUNDRETH time - I am not in South Africa, I have no South African bank accounts, I cannot walk into a branch and pay.....
I want to pay, but you are giving no way of doing so. In the meantime I am being charged interest due to no fault of my own.
please give me a way of paying. If you are unable to provide me with a feasible way of paying my account, I will assume that the debt has been written off. I will also keep records of ALL of my complaints proving that I tried to pay but no one at Telkom was willing to help. I
I am getting fed up. It is like no one even reads my question. I got a response that I can pay via EFT. That is it.
For the HUNDRETH time - I am not in South Africa, I have no South African bank accounts, I cannot walk into a branch and pay.....
I want to pay, but you are giving no way of doing so. In the meantime I am being charged interest due to no fault of my own.
please give me a way of paying. If you are unable to provide me with a feasible way of paying my account, I will assume that the debt has been written off. I will also keep records of ALL of my complaints proving that I tried to pay but no one at Telkom was willing to help. I
The account has been settled. Asked a friend to go to Checkers and pay the bill. Please double-check that payment has been received and that it was my final bill from Telkom as the service was cancelled in July.
The account has been settled. Asked a friend to go to Checkers and pay the bill. Please double-check that payment has been received and that it was my final bill from Telkom as the service was cancelled in July.