CP
Chris P

1 reviews | Active since Sept 2013

20 Sept 2017, 15:49

Cannot open up Telkom Websites

For the last week I cannot go into any Telkom sites via my LTE Wifi, I have been trying to log onto my account via my sim card to check my data balance. The last time I was able to do this was on Friday 15 Sept and to date I cannot connect to ANT Telkom Sites. If I use my phone data (Vodacom) I can get into any of these sites.

0
Replies (3)
Telkom
Telkom's reply21 Sept 2017, 11:01
Official

Hi chrispin,

Thank you for making contact with us

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

CP
Chris P's update21 Sept 2017, 12:41
Reviewer Update
A/C *** ID ***The number I have an issue with is ***
Telkom
Telkom's reply06 Oct 2017, 20:29
Official

Hi chrispin,

Please note that you are advised to reboot the device and re install the application, it should be working after that.
We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team