Cannot move my line as systems are down since Friday

I need to move my ADSL line as i have moved. I have been calling since friday, firstly it takes 30 minutes for a call to be answered, then when i do eventually get a hold of someone i am advised that the systems are down!!!! are your systems down since friday???? shame is telkom that pathetic that you guys have downtime of your systems since friday? i wonder if the debit order system is also down, so we dont get debited. I have been calling every 2 hours during business hours since friday, and i must admit that it is simply pathetic that i cannot move my line, telkom already takes months to send someone out, so now all i can do is wait for your pathetic customer service to assist.

In addition are there any technicians out there wanting to make some money, i will pay you personally to come and check if my new spot is enabled for ADSL and to give me my phone number, then i can go to my ISP and get my line activated