Cannot Make Calls

This is a follow-up to my previous complaints. My phone line has finally been relocated on 12th April 2016. The problem i have now is that this being a prepaid line i am unable to load airtime to make calls but am able to receive calls. I have been phoning Telkom from the day of the installation and speak to at least four people at a time because they keep on transfering me to different departments with nobody able to know what the problem is and assist. I was even asked to go to a Telkom shop for assistance and they also could not help me, although they phoned 10210 on my behalf but still no help. Telkom please solve this issue as it is really frustrating calling you every day and speaking to all these people and they referring to the Supervisors but still problem not solved. N.Cassim, ID No: *** 085, Cell No: ***. Order No; ***A. If you call and leave a voice mail with your number please make sure it is an active number. I was called by Hilary with a Cape Town number when i had the installation issue and when i tried calling back i was getting a message that this number does not exist. The number was ***. Unhappy Telkom Client. My Dads Hellopeter A/C