Cannot link product to my account

<p>I wrote a review on the 6th of June as it has been taking Telkom's IT department more than 4 months to fix an issue that causes the telkom consultant's to not be able to link my an Integrated Data Wallet product to my account.</p> <p> </p> <p>I got a reference number: SM240081, but since the 6th i havent heard a thing from telkom...</p> <p> </p> <p>I wrote another review on the 9th of June to follow up and got an apology, but still no response....</p> <p> </p> <p>My original IPacc: ********** </p> <p>Order Number: ********** 45A</p> <p> </p> <p>Please provide me with actual feedback, that comes from someone in IT handling this problem, as i am sick of being told 'Your request has been received and is being attended to..'. If it was atended to would i be writing this review?...</p> <p> </p>