Cannot link new product to my account and no response on previous review.

<p>Please refer to: SM240081.</p> <p> </p> <p>I was told two days ago that someone is attending to my query (SM240081) and feedback will follow...No feedback received to date.</p> <p> </p> <p>Update on original review:</p> <p>The consultant issued me a SIM card over the weekend (To be used for Integrated data wallet service), but said that it cannot be linked to my account. Please send me a private response and i will forward my details, i.e. IPAcc, Order Number, land line number etc. so that my issue can be resolved. I dont want feedback, feedback was neccesary at two months not four months after the original request.</p> <p> </p>