Cannot install ADSL

<p>ORDER # ********** 43</p> <p> </p> <p>Me moved house on 30 July. We had ADSL at my old house. So I requested Telkom to install ADSL at the new house. The previous owners had ADSL there, so the lines are all set up. It should not be rocket science. I scheduled the appointment for 1 August. Then I got an SMS from Telkom confirming they are coming on 13 JULY. But I haven't moved yet, so I asked them to move it to 1 August (Monday). I then got an SMS stating they are coming 2 August (Tuesday). Two minutes later I received a correction, stating they are coming 1 August. </p> <p>On 1 August a technician came, but had the wrong phone number. So he could not install my ADSL because there was some kind of "mix up" with my number and someone else's number. So I asked them to fix it and install as a matter of urgency. We need ADSL as my wife's business needs internet at home, and I am studying at an overseas university that is costing me hundreds of thousands of rands, so missing classes is not exactly acceptable. </p> <p>Telkom then did nothing further. I had to call them to re-request the installation. A lady told me on the phone they are coming on Wednesday 10 August (already 9 days after the initial reuqest date, and more than a month I lodged the request in the first place - they had lots of time to schedule and prepare for this event). As soon as I put the phone down, I got an SMS telling me they are coming on Friday 12 August. So I called back again, explaining that what I was told on the phone was Wednesday. So why does the SMS say Friday ? Too bad, system error I was told. Friday it is.</p> <p>New Order number ********** 35</p> <p>So this morning (Thursday 11 August) I receive a phone call from Telkom "just to confirm" that they will be coming on Monday 15 August. SAY WHAT !!?? Now it moved to Monday !? WHY !? WHAT IS WRONG WITH YOU PEOPLE ?</p>