Cannot get the simple things right

<p>Telkom has got to be the most **********ly inefficient company in the country. I requested that my residential line be moved at the end of December. this was only finally done on the 5th of January, along with multiple phone calls to unhelpful staff, and promises made by staff to phone be back which have still not materialised. Whilst my line has been moved, it is still in inactive status which means that even i am paying for the service I am unable to make any outgoing calls. I have phoned repeatedly to get a date by which I can expect my new number to be allocated to my account, but no one is able to provide me with any further assurance that I have to wait 24 to 48 hours more each time. I even logged an escalated query (reference ********** ) that should have been completed yesterday but still isn't. Telkom simply does not care about the their paying customers.</p>