Cannot get Telkom to ever cancel a service

<p>I logged this with Hellopeter.com and had 50% success... I requested my ADSL number ********** 220 cancelled. Hellopeter ref AI266413. So the ADSL has been cancelled but not the DATA portion. I am still billed for the 20GB softcap </p> <p>Service / No = TIN ********** R 86.84</p> <p>My acct ********** 60001</p> <p>(please DO NOT cancel TIN ********** , that is a separate service)</p> <p>I sent a request ********** 23-01-2017 but have had no response yet.</p> <p>As usual, hoping HelloPeter can be of assistance</p> <p>Thanks</p> <p> </p>