JM
Jenna-Lee Madden

1 reviews | Active since Jul 2015

27 Jul 2015, 10:20

Cannot get hold of call centre to cancel services

I have tried for 3 days to get hold of the Telkom call centre to cancel my line and I just get put on hold and no one ever answers! I would like all services cancelled! <br> My account number is *** and the line number is ***.<br> <br> Please can someone email me on [Email Removed] and confirm that my line has been cancelled as I have wasted enough of my airtime sitting on hold with a seemingly useless call centre!

0
Replies (1)
Telkom
Telkom's reply27 Jul 2015, 11:01
Official
Hello J.Madden,

Thank you for allowing us the opportunity to assist further on your query.

Kindly note we have escalated your query with our Cancellations Team.
Reference number SM128679.

Should you need to contact us for any further questions please contact us via Email: ***.

Regards
Frank
Social Media Team
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