Cannot get an order filled

I app**** for an ADSL line over 2 months ago. Finally got an appointment to install and nobody shows up. <br> <br> I don't know what else to do. How can a company be so useless at every contact point. <br> <br> You can't even phone the call center because you wait for 20 minutes and it just goes blank. Twice in a row when my patience is already thin. <br> <br> After all the absolute ******* I have dealt with I can't even get through to you. <br> <br> The worst thing is I have to pay you actual money for a telephone line I don't even want! I have been paying ypu and the only thing I use it for is trying to phone you to get the Dam service I app**** for. <br> <br> Now reply and give me my useless reference no. I just want someone at telkom to know how utterly useless I thin they are.