1 reviews | Active since Jul 2016

04 Jul 2016, 11:16

Cannot get an ADSL line

<p>after applying for an adsl line 3 months ago with telkom I am still awaiting installation of the line. I was told that there are not enough ports in our complex so I had to wait 6 MONTHS to get a new one installed or I should just wait. The operator told me that I could just NOT get internet which I find ridiculous! I am now paying for a telephone line even though Ibam not using a phone and without any adsl line. I am frustrated by being constantly passed around through the phone lines at telkom to try and sort this out and by the seriously long waiting time to get a basic service installed!!! My phone number is (021) ********** . Please help!!!! </p>

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Replies (1)
Telkom
Telkom's reply05 Jul 2016, 06:16
Official

Hello cally-grice

Your query has been sent to our fulfillment team for assistance.

Your reference number : AI***

Regards

Noleen

Telkom Social Media Team.

Best regards,