1 reviews | Active since Jun 2016

14 Jun 2016, 13:02

Cannot find Stock

<p>I am trying to get a new DSL router for home, so I went onto the Telkom site to find what is available.</p> <p>I found that they had a couple options to choose from, but I could not find price or availability. I phoned 10210 and spoke to a consultent for information but was told they could not help. I went to a Telkom direct store to have a look. The store only had one of the modems from the website and one of the ones I wanted. I asked if they could direct me to a store which has stock and they said they could not. I then tried calling around and no one either answered their phones are could give me information.</p> <p> </p> <p>It is terrible that a company can offer products but leave the onus totally on the Customers to run around trying to find products. Especially with Telkom saying they are Customer First and such.</p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply14 Jun 2016, 13:37
Official

Hi Infyrna

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: AI **********

Regards
Luleka
Telkom Social Media Team

Best regards,