UL
Ursula L
1 reviews | Active since Oct 2009
03 Aug 2015, 11:50
Cannot contact Wholesale Dept - unknown ADSL order
On 31 July at midnight my ADSL line was transferred from Afrihost back to Telkom's wholesale holding pool. My new ISP VOX tried to transfer the line to themselves and received the following error \Checks failed: Unfeasible
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Replies (1)
Telkom's replyOfficial
03 Aug 2015, 13:54Hello Sula,
Thank you for contacting us.
We will have our ADSL Team look into your line transfer query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ref: SM130970.
Regards,
Boitumelo
Telkom Social Media Team
***
Thank you for contacting us.
We will have our ADSL Team look into your line transfer query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ref: SM130970.
Regards,
Boitumelo
Telkom Social Media Team
***
Telkom's reply03 Aug 2015, 13:54
Official
Hello Sula,
Thank you for contacting us.
We will have our ADSL Team look into your line transfer query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ref: SM130970.
Regards,
Boitumelo
Telkom Social Media Team
***
Thank you for contacting us.
We will have our ADSL Team look into your line transfer query, and provide feedback the soonest.
We do apologise for your experience.
Your social media ref: SM130970.
Regards,
Boitumelo
Telkom Social Media Team
***