GA
Graeme A
1 reviews | Active since Sept 2014
16 Jul 2015, 08:33
CANNOT CONTACT TELKOM CYBERTRADE TECHNICIANS!
Customer account and system no: ***. GN Addison, Kopjeskraal Road, Parys area, North West. <br> Our VSAt system needs to be re-aligned and checked, but it seems impossible to get hold of anyone responsible for technical maintenance. Please, Telkom/Cybertrade, make it get hold of me to arrange for a visit to our property on a farm near Parys. We are without internet connectivity and this is urgent. It is NOT a connection problem but a hardware installation problem - the dish and the transponder must be made to work. Addison tel *** [Email Removed]
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
16 Jul 2015, 09:13Hello graemeaddison,
Thank you for contacting us.
We will certainly assist you gladly & we sincerely apologize for the inconvenience caused by not being able to reach our Technicians.
Please be advised that we have escalate to our Technical Department for further assistance & feedbck will follow.
Your social media reference number is SM125935.
Regards
William
Telkom Social Media Team
Thank you for contacting us.
We will certainly assist you gladly & we sincerely apologize for the inconvenience caused by not being able to reach our Technicians.
Please be advised that we have escalate to our Technical Department for further assistance & feedbck will follow.
Your social media reference number is SM125935.
Regards
William
Telkom Social Media Team
Telkom's reply16 Jul 2015, 09:13
Official
Hello graemeaddison,
Thank you for contacting us.
We will certainly assist you gladly & we sincerely apologize for the inconvenience caused by not being able to reach our Technicians.
Please be advised that we have escalate to our Technical Department for further assistance & feedbck will follow.
Your social media reference number is SM125935.
Regards
William
Telkom Social Media Team
Thank you for contacting us.
We will certainly assist you gladly & we sincerely apologize for the inconvenience caused by not being able to reach our Technicians.
Please be advised that we have escalate to our Technical Department for further assistance & feedbck will follow.
Your social media reference number is SM125935.
Regards
William
Telkom Social Media Team
