JS
Jaco S
1 reviews | Active since Sept 2015
19 May 2016, 11:41
Cannot cancell a contract
<p>Not being sure what to expect seeing that I had such bad service being on Telkom's mobile network, I made sure that I request the cancellation of line telkom mobile contract on the 27th of January 2016. I have been communicating with different people at Telkom's different call centres. I have been to the Alberton City branch in Gauteng twice to confirm that this contract will be cancelled the end of May. To this day, the cancellation has not been loaded and does no-one want to confirm that it will happen. Please make sure that if you decide to cacell your Telkom mobile contract, you start soon enough, because four months, as in my case, is evidently not enough time. perhaps they are on lunch...</p> <p> </p> <p>Ayabulela and Team leader N Thusini (Thank you for not responding) </p>
Helpful (0)
Replies (5)0
Replies (5)
Telkom's replyOfficial
23 May 2016, 10:23Hi Zabbud
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM235763 .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply23 May 2016, 10:23
Official
Hi Zabbud
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM235763 .
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
JS
Jaco S's updateReviewer Update
06 Jun 2016, 11:39Can you believe that I am still waiting for this contract to be cancelled. After it being supposed to end early in May, I just again received an invoiced stating that another debit order will be due for payment end June. Can someone tell me how I can get Telkom to stop *****ing....
This is seriously a major problem. I cannot believe the service...
JS
Jaco S's update06 Jun 2016, 11:39
Reviewer Update
Can you believe that I am still waiting for this contract to be cancelled. After it being supposed to end early in May, I just again received an invoiced stating that another debit order will be due for payment end June. Can someone tell me how I can get Telkom to stop *****ing....
This is seriously a major problem. I cannot believe the service...
JS
Jaco S's updateReviewer Update
06 Jun 2016, 11:43I don't know what to do about my Telkom contract?? It is impossible to get it to stop working and tO cease; to end; to be cancelled... The people at the Call centre in Johannesburg is worse than the other. Can no one just think outside of the box and help an unsatisfied client. Can someone please lean the language... I AM NOT HAPPY AND WANT YOU OUT OF MY LIFE... PLEASE CANCELL MY CONTRACT AND STOP *****ING MY MONEY!!!!!!!!!!!!!
JS
Jaco S's update06 Jun 2016, 11:43
Reviewer Update
I don't know what to do about my Telkom contract?? It is impossible to get it to stop working and tO cease; to end; to be cancelled... The people at the Call centre in Johannesburg is worse than the other. Can no one just think outside of the box and help an unsatisfied client. Can someone please lean the language... I AM NOT HAPPY AND WANT YOU OUT OF MY LIFE... PLEASE CANCELL MY CONTRACT AND STOP *****ING MY MONEY!!!!!!!!!!!!!
JS
Jaco S's updateReviewer Update
30 Jun 2016, 07:25Still nothing. Again another debit order taken from my account. How can you be so pathetic???
********** ********** ********** ********** ********** ********** **********JS
Jaco S's update30 Jun 2016, 07:25
Reviewer Update
Still nothing. Again another debit order taken from my account. How can you be so pathetic???
********** ********** ********** ********** ********** ********** **********JS
Jaco S's updateReviewer Update
30 Jun 2016, 07:27Another month has passed and again *******, STUPID, IDIOTS.... have not cancelled my contract and again the debit order was taken of my account....
HOW DO YOU GET OUT OF A TELKOM MOBILE ACCOUNT????????
JS
Jaco S's update30 Jun 2016, 07:27
Reviewer Update
Another month has passed and again *******, STUPID, IDIOTS.... have not cancelled my contract and again the debit order was taken of my account....
HOW DO YOU GET OUT OF A TELKOM MOBILE ACCOUNT????????