HB
Hanno B
1 reviews | Active since May 2012
17 Jan 2016, 19:45
Cannot cancel Telkom line
I have cancelled my Telkom fixed line line, and I am still receiving monthly invoices. I got through to customer services eventually, they just created a dispute. I am still receiving invoices from Telkom. The amount is rising with interest. The account was cancelled in September 2015. I have sent emails with all my details to the prescribed email adresses, I have also sent forms with my ID etc. <br> <br> This is my second complaint on hellopeter about this matter. Nothing has been done. <br> <br> My reference number for the cancellation is SM168516. My dispute reference number ***0.
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Replies (1)Telkom's replyOfficial
17 Jan 2016, 20:57Hello hannobuys,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM188769
Regards
Ruksana Yunus
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM188769
Regards
Ruksana Yunus
Telkom Social Media Team
Best regards,
Telkom's reply17 Jan 2016, 20:57
Official
Hello hannobuys,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM188769
Regards
Ruksana Yunus
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Should you need to contact us, please contact us via Email: ***.
Your reference number is: SM188769
Regards
Ruksana Yunus
Telkom Social Media Team
Best regards,
