CANNOT CANCEL TELKOM BUSINESS CONTRACT!FRUSTRATED!

Dear Sir/Madam We are really frustrated treatment we are getting from telkom and telkom stuff members. We have business account. Our account number is *** . We would like to cancel all services under this account number. We have trying almost 2 months and spoke countless amount of telkom stuff members and we sent countless amount of email for cancellation. NO LUCK at all. All stuff members we have spoke they said that they will call but no one called or never answered our mail regarding to cancellation. COULD SOMEONE FROM TELKOM PLEASE HELP.AS BUSINESS WE ARE ALREADY UNDER PRESSURE OF COVID 19 AND WE HAVE NO MONEY AND TIME WASTE DURING THIS HARD TIMES.PLEASE HELP US TO CANCEL OUR TELKOM BUSINESS CONTRACT.WE DECLARE FROM HERE IF CANCELLATION HAS NOT BEEN DONE,WE DONT/WE CANNOT PAY TELKOM INVOICE IS ANYMORE.PLEASE BUT PLEASE HELP!Many thanks in advance.