Cannot cancel telkom account

If you ever want to cancel a Telkom account, good luck! I have moved over to fibre and have been struggling to cancel my adsl line with telkom since last year, many frustrating call centre occasions then found out the only way you can cancel is to fill in a form, thought I did but then continue to receive invoices... finally went into a branch, filled in the form again, was credited the invoices only to receive this sms yesterday: “Dear _________, thank you for choosing Telkom as your preferred service provider. We've sent you a mail to ********** regarding your new Telkom Evening & Weekend. Alternatively, click on https://tlkm.link/FixedLineVoice to view all the relevant information. Look out for more communication in the next couple of weeks on understanding your bill, how to contact Telkom and more. T's and C's apply. Telkom Team” anyone else having this issue?